Apify and Crawlee Official Forum

Updated 3 months ago

User was not found or authentication token is not valid

Im getting this issue when trying to use one of the services
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12 comments
Can someone help me
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{
    "status": "error",
    "statusCode": 401,
    "isClientSafe": true,
    "errorCode": "user-or-token-not-found",
    "errorMessage": "User was not found or authentication token is not valid",
    "errorDetails": {},
    "path": "/users/actors-usage"
}
Hey,
I've informed our team about your issue.
Will let You know, once I have any updates

Should be fixed now.
Can You check please ?
Awesome fixed now . Do you why this was broken?
Nothing to worry about. It was a bug on our side.
Sorry for the inconvenience.
i am facing same issue for my account
can you share screenshots like Michael did earlier please?
I have also the same issue when I tried to upgrade the plan and rent an actor as shown in the screenshots:
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can you also help me resolve this issue?
please share the userID
My userID is bdh718@gmail.com. Thank you!
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