Apify and Crawlee Official Forum

Updated 4 months ago

Payment failure issues

I'm trying to move to a paid subscription plan but almost all of my cards failed- some with AVS errors, some with insufficient funds error... But the problem is that I triple verified my card details and funds- they all seem fine- they all work well in other websites and apps.

Luckily one of my cards went through but got an email saying Central bank of India doesn't allow subscription payments, hence had to pay the invoice. When I tried paying the invoice, my payment failed again.

By the way these payment failures are not just for India cards, but I tried two of my US issued visa cards which are failing too. I'm not sure if anyone else is facing this problem, seems to me like a Braintree issue. Other sites with payment processors such as Stripe are accepting my cards just fine.

I'm completely lost and not sure what to do. Is there any other way to pay other than going through Braintree payment processor? Any help is much appreciated. Happy to chat with anyone on DM if that works.
S
M
3 comments
I will escalate this to team, sorry for the inconvenience.
Hi can you please share your console link?
Hi . Thank you. Not sure what you mean by console link? The console url doesn't seem to have any unique ids..


My username on apify is dapper_tupelo if that helps..
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