Apify and Crawlee Official Forum

Updated 4 weeks ago

No human has responded to my support chat, and I can't create new chats, end chats

I asked the AI bot to transfer me to a human, and it's been a week, and no human has responded to me yet.

Since the AI is somewhat useful, I want to return to chatting with the AI, but I cannot create new chats, end chats, or return to the AI bot. I'm literally stuck here in the support chat.
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2 comments
@Mysterious Shadow just advanced to level 1! Thanks for your contributions! πŸŽ‰
Hi @Mysterious Shadow, Tomas here from the Support team. I'm sorry for waiting - our priority is sorted generally by the pricing plans.

Regarding the AI bot, there was some mistake in our configuration so you couldn't create a new conversation with the bot. That's now fixed and you can talk to AI again. πŸ™‚ Thank you for raising this up!
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