Apify and Crawlee Official Forum

Updated 2 months ago

HELP: Problem with my new account

At a glance

Good evening! I'm having problems with my new account. I signed up using my Google account, and Apify simply doesn't work. This error occurs for everything I try to do. Has anyone else experienced this?

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12 comments

SSaurav Jain

can you please open a ticket through chat on our website? our support team will help you.

AAirton Lima

Ok . Thanks . I'll try to open a call to support again.

AAirton Lima

I tried to open a ticket on the website, but no one has answered me yet. It's been a few days.

AApifyBot

@Airton Lima just advanced to level 1! Thanks for your contributions! 🎉

SSaurav Jain

yeah sometimes it can be a little late but i will escalate.

AAirton Lima

thanks man

AAirton Lima

Can I send you my apify username privately?

SSaurav Jain

Yes 👍

AAirton Lima

Hi! I need support , pls

SSaurav Jain

Have forwarded your problem

AAirton Lima

thanks

SSaurav Jain

Hi @Airton Lima unfortunately we cannot unban your account as from this ip we have detected 5 accounts and detected platform abuse.

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