Apify and Crawlee Official Forum

Updated 4 months ago

Accessing Apify's Free Trial Period for Actors: Issue with Upgrading to Higher Plan

Hello,

I was recently contacted by one of my clients who reported a problem with accessing the free trial period for Apify's Actors. My client is unable to try out the actor without being forced to upgrade to a higher plan, even if they have not used the actor before.

I have also tested this with my own personal account and found the same result. Is it normal for users to not be able to access the free trial period without upgrading to a higher plan, even if they have not yet used the actor?

Thank you for your attention to this matter and I look forward to your response on how to resolve this issue.

Best regards,
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2 comments
Hello ,
Sorry about that. I've been told that regarding this, there is currently bug and it is planned to be solved during today, I'll keep you updated.
Hello , thanks!!
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